About OzWide PlumbAssist
Real Plumbing Expertise, Right When You Need It
OzWide PlumbAssist connects Australian homeowners with experienced plumbing advice by phone or video — no call-out fee, no waiting.
Our Story
Advice first. Then decisions you feel good about.
OzWide PlumbAssist is a family run business that was created because too many homeowners were paying hundreds of dollars just for a plumber to show up — before any work was even done. We built this service so everyday Australians could get real, experienced advice quickly and affordably, right from their phone or computer.
Whether you want to understand what’s wrong, know if a quote is fair, or figure out if it’s something you can safely fix yourself — we’re here to help you make smart decisions.
How We Help You
Five ways to get the answers you need
Phone & Video Consultations
Talk through your problem with an expert, from anywhere in Australia.
Troubleshooting & Diagnosis
Describe the symptoms, we’ll help figure out what’s going on.
Quote Checks
Not sure if a plumber’s quote is fair? We’ll review it with you.
DIY Guidance & Emergency Support
Safe, step-by-step advice for jobs you can handle — and help staying safe when it’s urgent.
What We Stand For
The values behind every conversation
01
Honest Advice
No upselling, no scare tactics. Just the truth about your plumbing.
02
No Call-Out Fees
Understand the issue before you call a plumber. Know what to expect.
03
Real Plumbing Expertise
Real solutions, explained clearly. We meet you at your level.
04
Australia-Wide Coverage
We know plumbing problems are stressful. We make it easier.
